Clinic / hospital inputs
Use real numbers where available. For a first audit, conservative estimates are better than optimistic assumptions.
Calls, WhatsApp, website forms, social DMs.
Use average realised revenue, not maximum package value.
Typical weak point: slow replies and no structured follow-up.
Keep target realistic for 60–90 days.
Booked consults that actually arrive or attend online.
Improves with reminders, confirmations, and expectation setting.
Used as a leakage signal in the diagnostic, not double-counted as revenue.
Shows contribution range for owner decisions.
Formula: attended patients = enquiries × booking conversion × show-up rate. Recovered revenue = additional attended patients × average case value. 90-day upside range uses 50–80% of calculated recovery to stay conservative.
Estimated leakage recovery
Results are for planning and customer conversations. They should be validated against CRM, call logs, WhatsApp, and billing data.
Current attended patients / month
60
Improved attended patients / month
98
Additional patients / month
38
Follow-up leakage signal
High
Potential revenue recovered / month
₹5.6L
Potential gross contribution / month
₹2.5L
Practical 90-day upside range
₹2.8L – ₹4.5L / month
Use this as the buying-case range for Healthcare GrowthOS: capture more enquiries, follow up faster, reduce no-shows, and show owners a clean dashboard.